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Recall Observatory FDA recall evidence

Device product

Siemens syngo.plaza image processing system image processing radiological system

Z-0271-2014

August 08, 2011

Class II

Product summary

Firm
Siemens Medical Solutions USA, Inc
Event
Event 65792
Status
Terminated
Classification
Class II
Quantity
19
Official record key
device-enforcement:Z-0271-2014

Official wording

Reason: The firm became aware of an unintended behavior when using the syngo.plaza. The "Rename" functionality can cause an unintended patient merge if the patient is sent to another system. This issue affects customers who transfer patient data between two or more syngo.plaza or syngo Imaging XS systems.

Code information: Model Number 10592457 with serial numbers 100263, 100177, 100138, 100174, 100005, 100006, 100007, 100008, 100009, 100010, 100219, 100201, 100198, 100181, 100249, 100301, 100302, 100157, 100146

Distribution pattern: Nationwide Distribution including MO, MA, NY, WI, OH, NY, CA, FL, NC, MN, and WA.

Derived failure modes

  • Unknown

    reason.no_named_rule · v1.0.0

    The firm became aware of an unintended behavior when using the syngo.plaza. The "Rename" functionality can cause an unintended patient merge if the patient is sent to another system. This issue affects customers who transfer patient data between two or more syngo.plaza or syngo Imaging XS systems.

Field note

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